CIS provider for water and energy utilities
Dedicated team
Contact information
Kortrijksesteenweg 1144 A
9051 Sint-Denijs-Westrem (Ghent)
Founded in 2003 and headquartered in Ghent, Belgium, Itineris is a leading provider of modern mission-critical software & services for water and energy utilities. It develops and delivers UMAX, a cloud-based Customer Information System (CIS) and Customer Relationship Management (CRM) software specifically designed for utilities. With the recent launch of Verity, a spin-off delivering advanced real-time analytics and rating solutions, Itineris now supports nearly the entire utility value chain and helps utilities stay competitive amid the evolving energy transition.
With a strong presence in Europe, UK & Ireland and the United States, Itineris has earned recognition for its deep industry expertise, customer centric approach and consistent delivery of complex projects. Its cloud-based platform built on Microsoft Dynamics 365 enables greater operational efficiency, improved customer engagement, and better data visibility. Designed to support both regulated and deregulated markets, Itineris helps utilities navigate shifting regulatory requirements and rising customer expectations through scalable, end-to-end digital solutions.
As utilities face mounting pressure to adapt to the energy transition, Itineris plays a key role in supporting their technological transformation. The growing share of renewables, decentralised energy generation and evolving consumption patterns require a real-time, flexible and responsive IT infrastructure. By modernising the technology stack of utility providers, Itineris empowers them to meet new demands, integrate distributed energy resources, and deliver more data-driven services.
Europe
United States
